Services

Inspect damaged property on/off site to determine cause of loss, including inspecting all and/or any applicable structural components affected by the loss.
Review police reports, interview of claimant(s)/witness(s), research property loss history, and consult with experts, such as engineers, architects, mitigation and remediation specialists.
Estimating and loss settlement.

Our certified contents adjusters receive proprietary training to handle contents claims from start to finish. This includes initial contact, inspection, contents list, documentation, policy verification, price evaluation and settlement.
Inspect damaged personal property on/off site to determine cause of loss.
Examine personal property (contents) damage to determine liability of insurer.

Review reports, photographs and estimates submitted by field/office personnel.
Review is conducted per assigned policy guidelines and operating procedures via paper and/or electronically.
Organize and maintain records of settled claims and keep inventory of files that require standard & additional analysis.
Verify and analyze data used to settle claims, with the goal to minimize supplements.

Review the efficiency and quality of inspections/estimates.
Document internal audit and quality assurance results.
Investigate customer complaints and non-conformance issues.
Identify training needs and organize training interventions to meet quality standards.
Assure ongoing compliance with quality and industry regulatory requirements.

Inspect property, considering factors such as market value, location and building or replacement costs to determine appraisal value.
Prepare and maintain current data on each parcel assessed, including maps of boundaries, inventories of land and structures, property characteristics, and any applicable exemptions.
Identify the ownership of each piece of taxable property.

Ensuring that insurance has been obtained and maintained by the Applicants who previously received disaster assistance.
Primarily provide technical expertise in evaluating insurance related issues by providing technical support to the Public Assistance Coordinator (PAC) Crew Leader.
Reviewing insurance settlement information, performing insurance adjustment during project worksheet development and completing insurance adjustment after project worksheet development.